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DTSTART:20120424T133000Z
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SUMMARY:"Social Media is the New Customer Service" Seminar with Myra Golden
DESCRIPTION:On Tuesday\, April 24th\, the Huntsville-Walker County Chamber of Commerce will host a seminar entitled "Social Media is the New Customer Service" with keynote speaker Myra Golden.   \n\n\n\nIs your company engaging customers and monitoring complaints on Twitter\, FaceBook\, and blogs?    If not\, why not? \n\n\n\nAs one of the pioneers of social media for customer service\, Myra knows all the social networking communities you need to be listening to and participating in and she will show you exactly how to maximize social media for customer service relevance. Myra will position your company to surprise and delight consumers who post gripes about your brand online\, show you how to build buzz\, and how to manage and protect your online reputation.\n\nAudiences will learn:  \n\n\n	\n		How to easily find and participate in online conversations about your brand(s) in blogs\, FaceBook\, and Twitter.\n\n		 \n	\n		How to setup a FaceBook business page that will ultimately become a "community" where your fans come for product updates\, help for problems\, and to rave about your brand.\n\n		 \n	\n		How to setup your own social media team (within your existing consumer contact center) that aggressively protects your brand credibility\, listens to consumers\, and serves customers like never before.\n\n		 \n	\n		How to harness the power of social media to help you manage crisis situations and to resolve problems faster than ever before.\n\n		 \n	\n		Why putting an existing customer service representative in charge of monitoring blogs and social media is both a real morale and productivity booster.\n\n		 \n	\n		How you can use YouTube to educate customers and why you can't afford not to be doing this.\n\n\n	\n		 How to absolutely WOW customers by scanning social media for complaints and responding with super-quick speed.\n\n\n\nThe seminar will be held on Tuesday\, April 24 from 8:30-noon in the fellowship hall of The Huntsville Church of Christ which is located at 3737 Hwy 30 West.  Lunch will be provided following the seminar by Chicken Express. \n\n\n\nThe Huntsville-Walker County Chamber of Commerce along with our sponsors will present a wonderful half-day program for all chamber members as well as the community.  This workshop will help your business go to the next level of sales & service excellence.  \n\n\n\nTickets are only $50 for chamber members. Purchase 5 or more and get the discounted price of $45 each.  Potential and non/member prices are $75 or 50 or more for $70 each.  Call 936-295-8113 for more information or to register.
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family: arial"><span style="font-size: 14px"><strong><em><span style="color: #333333"><strong>On Tuesday\, April 24<sup>th</sup>\, the Huntsville-Walker County Chamber of Commerce will host a seminar&nbsp\;entitled <em>&ldquo\;Social Media is the New Customer Service&rdquo\;</em> with keynote speaker Myra Golden.&nbsp\;&nbsp\;&nbsp\;</strong></span></em></strong></span><br />\n<br />\n<em><span style="font-size: 9pt"><span style="color: #333333">Is your company engaging customers and monitoring complaints on Twitter\, FaceBook\, and blogs?&nbsp\;&nbsp\;&nbsp\; If not\, why not? </span></span></em><br />\n<br />\n<span style="font-size: 9pt"><span style="color: #333333">As one of the pioneers of social media for customer service\, Myra knows all the social networking communities you need to be listening to and participating in and she will show you exactly how to maximize social media for customer service relevance. Myra will position your company to surprise and delight consumers who post gripes about your brand online\, show you how to build buzz\, and how to manage and protect your online reputation.<br />\nAudiences will learn:&nbsp\; </span></span></span><br />\n<ul>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">How to easily find and participate in online conversations about your brand(s) in blogs\, FaceBook\,&nbsp\;and Twitter.</span></span><br />\n		&nbsp\;</li>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">How to setup a FaceBook business page that will ultimately become a &ldquo\;community&rdquo\; where your fans come for product updates\, help for problems\, and to rave about your brand.</span></span><br />\n		&nbsp\;</li>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">How to setup your own social media team (within your existing consumer contact center) that aggressively protects your brand credibility\, listens to consumers\, and serves customers like never before.</span></span><br />\n		&nbsp\;</li>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">How to harness the power of social media to help you manage crisis situations and to resolve problems faster than ever before.</span></span><br />\n		&nbsp\;</li>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">Why putting an existing customer service representative in charge of monitoring blogs and social media is both a real morale and productivity booster.</span></span><br />\n		&nbsp\;</li>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">How you can use YouTube to educate customers and why you can&rsquo\;t afford not to be doing this.</span></span></li>\n</ul>\n<ul>\n	<li style="color: #333333">\n		<span style="font-family: arial"><span style="font-size: 9pt">&nbsp\;How to absolutely WOW customers by scanning social media for complaints and responding with super-quick speed.</span></span></li>\n</ul>\n<br />\n<span style="font-family: arial"><span style="font-size: 12px"><span style="color: #333333">The seminar will be held on <strong>Tuesday\, April 24 from 8:30-noon</strong> <strong>in the fellowship hall of The Huntsville Church of Christ which is located at 3737 Hwy 30 West</strong>.&nbsp\;<strong> Lunch will be provided following the seminar by Chicken Express.</strong>&nbsp\;<br />\n<br />\nThe </span>Huntsville-Walker County Chamber of Commerce along with our sponsors will present a wonderful half-day program for all&nbsp\;chamber members as well as the community.&nbsp\; This workshop will help your business go to the next level of sales &amp\; service excellence.&nbsp\;&nbsp\;<br />\n<br />\nTickets are only $50 for chamber members. Purchase 5 or more and get the discounted price of $45 each.&nbsp\; Potential and non/member prices are $75 or 50 or more for $70 each.&nbsp\; Call 936-295-8113 for more information or to register.&nbsp\; </span></span><br />\n
LOCATION:Huntsville Church of Christ Fellowship Hall 3737 Hwy 30 West
UID:e.1145.2839
SEQUENCE:3
DTSTAMP:20260410T115610Z
URL:https://business.huntsvillewalkerchamber.com/events/details/social-media-is-the-new-customer-service-seminar-with-myra-golden-04-24-2012-2839
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